Roberta Rizzo

Roberta has a deep experience in Innovation and Digital Strategy based on business processes re- design, coach and training, implementation of new business models, design thinking and agile approach focus on the Customer Experience Journey to drive a big change in a Company in terms of people, processes, channels, products in different Industries: Distribution, GDO, GDD, B2B and B2C, Insurance, Media, Financial Services, Energy, Waste Management, IT, Retail, Consumer Goods, R&D & Incubation Lab. She has developed different strategies to build a better customer experience and create the direction of innovative solutions to be proposed for a specific market and target segment. She has a great experience in working with Digital and planning resources according to business needs by driving business development through Digital strategy and technology. She has proven successful leadership in different organization focus on delivering both business result and people development and she led challenges initiatives by empowering team, suppliers, and stakeholders national and international. She is self-reliant and able to work as part of a team as well as independently. She has many years of experience in product and project management. She really understands customers’ problems and needs to create a perfect experience and to develop innovative and digital solutions and services in a structure way in terms of processes and methodology. She knows some technological platform focus on analyzing data (Microsoft Power BI, etc.).